<turbo-stream action="update" target="wiki_card"><template>

<h1>E2121 The Tenant &#39;Default&#39; is Not Accessible</h1>
<div class="trix-content"><div><strong>Scenario</strong>: You attempt to access a Microsoft Dynamics NAV Web Service endpoint configured for a specific tenant (e.g., multi-tenant deployment), but the specified tenant is not accessible or available.<br> <strong>Error Message</strong>:&nbsp; Receiving the below error every time I run the Schedule = G_SERVICE_NAVSQL001_NAV_US_COMPANY The error E2121 - ECE_SOAPFaultResponse: We received an error response from the server: FaultCode: Client String.....: The tenant 'default' is not accessible. detail: [string: The tenant 'default' is not accessible. Attributes: xmlns = "<a href="http://schemas.microsoft.com/2003/10/Serialization/">http://schemas.microsoft.com/2003/10/Serialization/</a>"].<br><br><strong>Cause</strong>:<br><br></div><ol><li>The tenant name in the Web Service URL is incorrect.</li><li>The tenant has not been mounted or is not active.</li><li>The tenant configuration in the Dynamics NAV Server Administration tool is misconfigured.</li></ol><div><strong>Resolution</strong>:<br><br></div><ol><li><strong>Verify the Tenant Name</strong></li></ol><ul><li>Confirm the tenant name being used in the Web Service URL is correct.</li></ul><div>2. <strong>Check Tenant Configuration</strong>:<br><br></div><ul><li>Ensure the tenant configuration file is correctly set up and points to the appropriate database.</li></ul><div>3. <strong>Check connection details in myrapidi<br></strong><br></div><ul><li>Ensure that the name and path of the server hosting the NAV Web Services are correct ( ' Server Connect').</li></ul></div>
</template></turbo-stream>

