MCP Available Functions - Messaging, Agents & Cases

Messaging


FunctionDescription
SendEmailSend an email from within the MCP session
SlackListChannelsList available Slack channels
SlackMessageSend a message to a Slack channel
CurrentDatetimeGet the current UTC date and time

Agents

Agents are background tasks that run on a schedule to perform automated actions.

FunctionDescription
ListAgentsList all agents for the current service
GetAgentGet details for a specific agent
CreateAgentCreate a new agent
UpdateAgentUpdate an existing agent
DeleteAgentDelete an agent
Support Cases


FunctionDescription
CaseListList support cases, optionally filtered by status
CaseGetGet details for a specific case
CaseStatusUpdateUpdate the status of a case (open, escalated, on_hold, closed, not_support_case)

Documentation


FunctionDescription
SearchDocumentationSearch the Rapidi documentation for a specific topic