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<h1>MCP Available Functions - Messaging, Agents &amp; Cases</h1>
<div class="trix-content"><h3>Messaging</h3><p><br></p><figure class="attachment attachment--content"><table class="table table-bordered"><thead><tr><td>Function</td><td>Description</td></tr></thead><tbody><tr><td>SendEmail</td><td>Send an email from within the MCP session</td></tr><tr><td>SlackListChannels</td><td>List available Slack channels</td></tr><tr><td>SlackMessage</td><td>Send a message to a Slack channel</td></tr><tr><td>CurrentDatetime</td><td>Get the current UTC date and time</td></tr></tbody></table><figcaption class="attachment__caption"></figcaption></figure><p></p><h3>Agents</h3><p>Agents are background tasks that run on a schedule to perform automated actions.<br><br></p><h3><figure class="attachment attachment--content"><table class="table table-bordered"><thead><tr><td>Function</td><td>Description</td></tr></thead><tbody><tr><td>ListAgents</td><td>List all agents for the current service</td></tr><tr><td>GetAgent</td><td>Get details for a specific agent</td></tr><tr><td>CreateAgent</td><td>Create a new agent</td></tr><tr><td>UpdateAgent</td><td>Update an existing agent</td></tr><tr><td>DeleteAgent</td><td>Delete an agent</td></tr></tbody></table><figcaption class="attachment__caption"></figcaption></figure>Support Cases</h3><p><br></p><figure class="attachment attachment--content"><table class="table table-bordered"><thead><tr><td>Function</td><td>Description</td></tr></thead><tbody><tr><td>CaseList</td><td>List support cases, optionally filtered by status</td></tr><tr><td>CaseGet</td><td>Get details for a specific case</td></tr><tr><td>CaseStatusUpdate</td><td>Update the status of a case (open, escalated, on_hold, closed, not_support_case)</td></tr></tbody></table><figcaption class="attachment__caption"></figcaption></figure><p></p><h3>Documentation</h3><p><br></p><figure class="attachment attachment--content"><table class="table table-bordered"><thead><tr><td>Function</td><td>Description</td></tr></thead><tbody><tr><td>SearchDocumentation</td><td>Search the Rapidi documentation for a specific topic</td></tr></tbody></table><figcaption class="attachment__caption"></figcaption></figure><p></p></div>
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